• How do I access my courses?

    At checkout, you will be asked to create an account if you do not already have one. Once you sign in and complete the purchase, you will have immediate access to the course content. You will also receive a welcome email with a link for subsequent sign-ins when you create an account.

  • How long do I have access to my courses?

    You have unlimited access to purchased courses for 365 days after the purchase date.

  • Do I get a certificate of completion?

    Yes. You will receive a certificate of completion for each course you complete.

  • How do I earn Continuing Education (CE) credits?

    To earn CE credits, you must watch the whole course and complete the quiz. However, you must check with your designation provider for specific passing score requirements.

  • How do I report earned Continuing Education (CE) credits?

    Reporting requirements can vary between designations. Please check with your designation provider for exact CE credit reporting details.

  • What is your refund policy?

    The Entrust Group will provide a full refund for any course or bundle purchased only if:

    1. The purchaser does not begin the course, and
    2. The refund is requested in writing to [email protected] within 7 business days of the purchase date.

    Note: Transaction fees cannot be refunded.